Liability Waiver

Please read this Waiver carefully as it affects your legal rights in the event of an injury, contraction of a communicable disease, infection and/or damage to property.

Participants understand that the use of the facilities and/or services may involve risk of bodily injury, property damage, contraction of a communicable disease and/or contraction of a viral or bacterial infection and agree to assume any such risks. In case of illness or accident at our facility, The Salvation Army Community Center is authorized to secure emergency medical treatment at member/participant’s expense. It is up to the participant to consult physicians and other professionals to make sure that they can safely participate in activities and events offered by The Salvation Army Community Center. Participant also understands and agrees that by registering, they are giving up their right (or the minor for whom they register) to make any claim against The Salvation Army, its agents, employees, and volunteers, including the right to sue them, for bodily injury, property damage, contraction of a communicable disease and/or contraction of a viral or bacterial infection of any type and/or any other loss that they might suffer while using The Salvation Army Community Center facilities and/or services, except as limited by law.

Household Membership Definition

Adults and youth must reside in the same household. Proof of address is required. All household members 18+ are considered adults, regardless of dependent status. When minor dependents turn 18, the family plan will automatically be upgraded where appropriate.

Youth include children through age 17 ONLY.

Note: membership plans, fees, and policies are subject to change without notice. The Salvation Army Kroc Center has the right to deny or revoke membership and day pass access at any time.

Financial Assistance/Scholarship Program

Individuals, families, and seniors who cannot afford Kroc Center membership or fees for youth camps and/or group classes can apply for a discount. Eligibility for this program is based on income level. Scholarship applications are available online or at the information desk.

Monthly Payments/
One-time Annual Payment

• Membership fees can be paid monthly via recurring credit card charge or electronic funds transfer (bank account debit). To complete electronic funds transfer process, a voided check must be provided with completed membership form. Membership fees for the month will automatically be deducted from member bank account around the 1st of the month.
• Any requested changes must be submitted prior to the 20th of the month in order to be processed for the following month.
• Annual payments may be paid in full by cash, check, major credit/debit card. Fees are equivalent to 12 monthly payments. The annual fee and required registration fee are due at time of enrollment.

Cancellations

• Membership fees are nonrefundable.
• Membership Cancellation: members must submit a written request by the 20th day of the current month for it to become effective in the following month.
• If a member cancels or if membership payments lapse for more than 30 days, the appropriate registration fee will be charged to reopen the membership account.
• There is no fee charged for cancellation.

Changes/Suspensions

• Limited membership changes can be made online by members at any time of the month such as member's start and change payment type.
• Membership Cancellations and Suspensions must be done in person.
  • A Suspension is a pause on a membership for 2-3 months. Membership will not be billed during the approved Suspension duration with no fees for unpausing a membership. For Medical exceptions, Kroc will work with the member and their doctors for the Suspension period.
• Upgrades and additions to membership are subjected to additional fees.
• Any changes requested in person must be submitted prior to the 20th of the month in order to be processed for the following month.
• All Changes will take effect the first of the following month.

Insufficient Funds Policy

There is a $10 charge for each insufficient funds transaction. This places your membership on hold until payment is received.

Equipment

Free use of athletic equipment including volleyballs & basketballs (collateral required). See the front desk.

Class and Program Cancellations

• All Cancellations (programs, classes, memberships, etc.) must be done in person at our Information desk.
  • Monetary refunds will not be issued unless a session/lesson is canceled by the Kroc Center or for extenuating circumstances such as death in the family, medical necessity, etc. All refunds require an approval through the Program/Department Coordinator. If the program is canceled by the Kroc Center, you will be given a full credit or check refund.
• Withdrawal from a program, lesson or class:
  • 10 or more days prior to the start of the session: results in a refund, minus a $25 non-refundable deposits or registration fees if applicable.
  • 9 days or less prior to the start of the session: results in a credit on your Kroc Center account, minus the $25 non-refundable deposits or registration fees.
• A refund request form must be completed within one week of cancellation. Refunds placed on a credit to the account are applicable towards any Kroc Center program, membership or merchandise and are not redeemable for cash.
• No credits or pro-rated credits will be issued for partial attendance of a program/ lesson/class or missed days of a program/lesson/class due to illness, behavior issues, or any other reason.

Group/Personal Coach Policy

Public drop-in access is intended for inclusive recreational use. Any external personal or group use/training/coaching should contact the rental department of specific group requests.

Personal Group/Individual Coaching & Program Cancellation Policy

Cancellation of a one-on-one session or any personal or group coaching session requires 24 hours notice. Failure to do so will result in a forfeiture of any monies paid.

Lockers

Lockers are available at no charge. Guests are responsible for supplying their own lock and clearing locker after each use. The Salvation Army is not liable for lost or stolen property.

Day Pass Policy

• A day pass allows general entry into the facility, access to fitness classes and equipment, and participation in open activity times. Children ages 4 months and up require a day pass to use the facility.
• Kroc Code of Conduct and Discipline Policies applies: All persons entering the Kroc Center are required to sign a Day Use Agreement, and have their picture taken. Upon their first visit, a minor must have a parent or legal guardian sign the Day Use Agreement; after this is completed, children ages 10yrs+ may be at the Kroc Center without adult supervision in select areas.
• All adults must present valid identification at each visit. Acceptable forms of ID include driver’s license, passport, or state issued ID card.
• Children under 15 years must adhere to age-specific guidelines for different departments.
• Everyone must sign the Rockwall Waiver in order to utilize the rockwall. Minors must have waivers signed by a parent/legal guardian.
• The Kroc Center reserves the right to limit the number of Day Passes available at any time.
• After School Day Pass Special are only valid to youth ages 10-17 years old on Weekdays (Monday-Friday) after 3:00PM

Lost & Found

• At the beginning of the month, Kroc Center Lost & Found inventory is emptied. All Items are donated and redistributed to our community through local orgs/ companies.
• Our Lost & Found is located at the Information Desk. Please ask a staff for help.

Privacy Policy

It is The Salvation Army's policy to respect and protect the privacy of our visitors. This policy statement tells you how we collect information from you and how that information is used and kept. Using the Internet should be a safe and enjoyable experience, and we take every precaution to make it so.

Users can visit our web site without revealing any personal information. If one chooses to provide personal information while on our web site for the purposes of correspondence, processing a request, or registering for an event, then it is our intent to let you know how we will use such information.

If users tell us that they do not wish to have this information used as a basis for further contact, we will respect those wishes. If users wish to review or correct the personal information we have collected, they should contact us to provide updated information. Occasionally, we look at the domains from which people visit us. We utilize this data to help us make improvements to our web site. This data is then properly discarded.

The Salvation Army recognizes the importance of protecting any information we may collect from visitors to our web site. Our policy is to use this collected information for internal purposes only, and we maintain fitting security measures to keep this information private and secure. To prevent unauthorized access, maintain data accuracy, and to ensure the appropriate use of this information, we have put in place integrated physical, electronic, and managerial procedures to safeguard and secure the information we collect. This information will not be disclosed to third parties for commercial purposes as The Salvation Army is committed to protecting our visitors' privacy.

USE OF COOKIES

Certain sections of The Salvation Army web sites may use "cookies" to store user information. A cookie is a small string of text that a web site can send to your browser that is intended to enhance your visit. A cookie cannot retrieve data from your hard drive, pass on computer viruses, or capture your email address. In general, cookies can securely store a user's ID and password specific to that web site, personalize home pages, identify which parts of a web site have been visited, or keep track of selections in a form or shopping cart.

Cookies help us understand which parts of our web sites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our web site so we can make suitable improvements to our web site and provide you with a better user experience. Our cookies will not provide The Salvation Army with any information not related to our web site. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Notwithstanding any other provision, we may also engage a third party partner for the purposes of recognizing users and delivering them internet-based content and advertisements. We may share information about you with our vendors such as your name, postal address, email, device ID, or other identifier encrypted, hashed or de-identified form. Our vendors also may collect information from you such as your IP address and information about your browser or operating system; may combine our personal and non-personal information about you with information from other data sharing cooperatives in which we participate; and may place or recognize a unique cookie on your browser. These cookies contain no personally identifiable information; they may contain demographic or other data in de-identified form. To opt-out of third party cookies, please go to http://www.aboutads.info/choices.

RESTRICTIONS ON USE OF MATERIALS

This web site is operated by The Salvation Army, USA. No material from this web site or any web site owned, operated, licensed, or controlled by The Salvation Army may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. All trademarks, service marks, and trade names are proprietary to The Salvation Army.

All materials contained on this web site are Copyright ©2026 The Salvation Army or are licensed or otherwise published by The Salvation Army with the permission of the owner of the material. All rights in such materials published with permission of the material's owner are reserved to the respective owners.

DROP-OFF/PICK-UP PROCEDURES

• Summer Camp starts at 9AM and ends at 4PM Monday-Friday
  • Extended Care Drop Off: 7:30am-9am
  • Extended Care Pick up: 4pm-5:30pm
• Camper Drop-Off and Pick-Up is located at the North West entrance, Next to the Playground.
• Campers must be signed in and out of camp each day by a Parent/Authorized Adult with a current photo I.D. Children will be released only to those listed on the Camp Waiver form as “authorized to pick-up”. No child is allowed to sign-out of camp by themselves.
• A 24-hour notification is needed for late drop-off or early pick-up if the event has been pre-planned. A phone call to the Camp Supervisor in the case of unexpected absence or schedule changes is required.
• Consistent late pick-up may be penalized with a late fee.

CANCELLATIONS/REFUND POLICY

• No cash or credit card refunds are issued unless a Day Camp session is cancelled by the Kroc Center.
• Cancellation credits will be issued via a Kroc Center Account Credit and distributed directly to the participant.
• Cancellation at least 10 days prior to the start of the camp session: Full credit on your Kroc Center Account toward Kroc Center programs minus the $25 non-refundable deposit fee.
• Cancellation less than 10 days prior to the start of the camp session: No credit will be issued.
• Credit applications are available at the front desk. All credit applications must be submitted prior to the week of desired cancellation.
• No prorated credits will be issued for  partial attendance at a camp session or missed days due to illness, behavioral issues, or any other reason. Credits are applicable towards any Kroc Center program, not redeemable for cash, credit or debit, and do not expire.
• Please allow for one to two weeks for your credit request to be processed.

WAIVER AND MEDICAL FORMS/Protocols

Each camper must have a parent or guardian sign a camp waiver and supply correct and updated medical information in regards to their child(ren). Waiver(s) must be completed and signed prior to camp participation, these waivers are available during your enrollment process, either Online or In-Person.

MEDICAL PROTOCOL

• If your child has any special medical needs, please include these with the desired response on the Registration Form. These include, but are not limited to, any medical or behavioral diagnoses that may affect your child’s experience at camp.
• Updates can be made throughout the summer based on a case-by-case basis and will be reported directly to the Camp Supervisor.
• By providing this information, you are providing our staff with the knowledge and ability to provided the best care possible for your child. Please note that there will be no nurse/doctor on-call at The Kroc Center.

MEDICATION DISTRIBUTION

• In the case of medication distribution, parents must complete our Medication Information Form. This releases The Kroc Center from liability for medication that is required for distribution for the health of a child.
• Medication must be dropped off to the Morning Lead in the original prescription container with your child’s name printed on the label and placed in a plastic bag. Any medication not brought in the appropriate container may preclude camp participation for your child on that day.
• Medication will be stored in the Camp Supervisor’s office and administered at the time(s) and in the amount designated by the Medication Information Form.
• Parents must sign out medication at the end of each day and check back in the following day.

POOL AREA/SWIMMING EVALUATIONS

• A swim test to determine ability (for safety purposes) will be conducted on the first day of camp by our Camp Staff for all campers.
• Once ability is established, campers will be allowed to participate in designated areas that best fit their abilities.
• Counselors will assist campers at all times while in the pool and both areas will be fully staffed with trained, certified lifeguards.
• Camper must be at least 48” tall in order to have safe access to the large water slide.
• Appropriate swim attire is required.

CAMP VISITORS

Any Camp Kroc visitors for all campers and staff will be required to sign-in, upon approval, Visitor will be given a name tag.

LOST & FOUND

Lost & Found items will be kept for a period of two weeks after a session, then donated to local organizations and thrift stores. Lost & found items is located in the Camp Supervisors Office, not the Info Desk.

ILLNESS AND INJURIES

• Camp Kroc is not designed or equipped to handle ill campers. If a camper becomes ill while at Camp Kroc, our staff will separate your camper in a comfortable area away from the other campers.
• Our staff will then contact the parent or the authorized individual to pick up the ill camper. If immediate medical attention is needed or if the severity of an injury cannot be correctly established, parents will be notified immediately.
• The Emergency Medical System (911) will be activated at the discretion of the Camp Supervisor and/or trained Kroc Staff. If staff are unable to reach parents whose camper is in need of immediate medical attention, camper will be transported to the nearest hospital via ambulance and staff will continue to attempt to contact the camper's parent(s).
• Parents/guardians are responsible for all emergency medical care expenses.

Camp Kroc Code of Conduct

1. All Campers must stay with their assigned age group and be accompanied by a Camp counselor/staff during all Camp Kroc activities.
2. All Campers must remain with Camp staff at all times unless checked out by an authorized adult with photo I.D.
3. All Campers are expected to respect all their peers, Kroc Center Staff and the facility at all times.
4. The use of foul language, abusive actions and inappropriate behavior are prohibited.
5. Alcohol and/or drugs are not allowed anywhere on the premises or at any location where Camp Kroc is taking place.
6. Campers must be fully and appropriately clothed, including foot wear, in all areas.
   • Any logos or messages on clothing must be acceptable in a family setting.
   • Swim suit in aquatic area
   • Shirt, pants, shorts, and etc. in all other areas
7. Bicycles, roller blades, skateboards, scooters or pets (excluding service animals) are not allowed inside the facility
8. The Kroc Center staff reserves the right to dismiss a camper who does not meet behavior expectations, without a refund.

QUESTIONS? Please contact the Camp Kroc Supervisor at 503.798.4814 or email [email protected]